Sincerity can be an odd one – I work in a bar, and as part of my job I’m required to be polite and chatty and friendly to all customers on a daily basis. With some regulars and visitors it’s easy – but with others not so much. So when I have to smile and pass the time of day with a few un-funny high-spirited alcohol-lubricated loudmouths when I actually feel like telling them to get lost, am I being insincere in the sense of being dishonest in my conversation?
And when I smile and tell customers that their particularly irritating request is no problem to sort out when actually it’s a complete pain in the ass to have to fix, and then I freely bitch about it afterwards to colleagues, am I being insincere in my initial response? Or does my face-value ‘false’ behaviour, coming from a place of either not wanting to hurt my customers’ feelings or from a place of doing my job well, actually count as a kind of sincerity?